GhostBed Mattress Review

When it comes to buying a mattress, the options can sometimes appear limitless. On one hand, “limitless options” sounds great, but on another hand, how do you choose the mattress that best suits your sleeping needs?  A good place to start is by searching for popular direct-to-consumer mattress companies, one of which is GhostBed. 

Let’s help you decide whether shopping for a mattress from GhostBed is the right decision to make.

GhostBed Mattress Review

GhostBed launched in 2015 with a mission to help consumers find their “perfect mattress without ever leaving home,” according to the company’s website. Aside from mattresses, GhostBed also sells bed frames, bedding products, pillows and other sleep accessories.

  • Ghostbed accommodates many sleeping positions and situations
  • Mattresses come with a 20 to 25-year limited warranty
  • The company offers free shipping and returns
  • Some might find the models expensive
  • GhostBed has an F-rating on Better Business Bureau and many of the buyers were not pleased with their experience with the company
  • You have to use the bed for 30 nights before you can return it

About GhostBed

GhostBed launched in 2015 with a mission to help consumers find their “perfect mattress without ever leaving home,” according to the company’s website. Aside from mattresses, GhostBed also sells bed frames, bedding products, pillows and other sleep accessories.

The company produces seven mattress models with a firmness range of plush, medium plush, medium luxury, medium and medium firm. Its mattresses come in hybrid and memory foam models with cooling technology so that you can enjoy the comfort of the foam without overheating. 

GhostBed mattresses are made in the U.S. and come with a 20 to 25-year warranty. You also get a 101-night sleep trial to decide whether you want to return the mattress or keep it. However, you must keep the mattress for 30 days before returning it. The company justifies this return policy by stating that adjusting to a new mattress takes at least two weeks.

GhostBed offers free shipping and delivery to all 48 continental states, and each mattress arrives in a small box. 

GhostBed Mattress Options and Prices

GhostBed Classic

If you have back or hip pain, you should have your eyes on the GhostBed Classic. At $977 for a queen, this medium-firm mattress is designed to help ease body pains, support spinal alignment, and provide cooling relief and ventilation around the mattress. 

The company recommends this mattress if you’re on a tight budget, you need a supportive mattress to relieve pain, or if you want a springy mattress that responds to movement yet isolates motion.

GhostBed Flex

The GhostBed Flex features seven layers of hybrid construction and can accommodate all sleeping styles. At $1,596 for a queen size, it features Spirited Edge support that reinforces its edges so you can sit or lay comfortably near the edges of the mattress without feeling like you’ll fall off.

The company recommends this mattress for all sleeper types, especially people who like the comforting hug of the memory foam without the sinking feeling of a very soft bed. This mattress could also suit couples with slightly different comfort needs.  

GhostBed Luxe

If you tend to sleep hot, you may want to check out the GhostBed Luxe mattress. Costing $1,677 for a queen, this mattress offers cooling technology while also drawing heat away from the body. 

An extra benefit of sleeping on this mattress is that it aims to help relieve back pain and pressure. The bed also features a 7.5-inch high-density core support layer that should ensure it stays in good shape for a long time. 

If you’re a side or back sleeper, hot sleeper; part of a couple looking for motion isolation, and/or need relief from neck, shoulder and hip pain, Ghostbed claims this mattress is for you. 

GhostBed 3D Matrix

At $1,770 for a queen-sized model, the GhostBed 3D Matrix mattress provides the benefits of hybrid and cooling mattresses in one bed. Its hybrid design conforms to your body and temperature and can help ease pressure buildup. Its cooling technology means the mattress is cool to the touch, which may help soothe you to sleep. 

Side and back sleepers might benefit from the softness and bounce of the mattress. The company also recommends this mattress for people with joint pain, arthritis or limited range of motion.

Venus Williams Legend

The Venus Williams Legend is a newer mattress model, with pricing for a queen coming in at $1,796. This model was created for sleepers t looking for optimal recovery and restoration from their sleep. The mattress features an exclusive Venus Fit layer, a mineral-infused gel memory foam that supports muscle recovery during sleep. Additionally, its Venus cooling cover allows you to sleep cooler and is made from a fiber derived from recycled water bottles, which could be a bonus for eco-conscious sleepers.

If you need a comfortable mattress with a medium feel that contours to your body and supports rejuvenation during sleep, this might be the mattress you’ve been looking for. 

GhostBed Natural

There’s a mattress for everyone, including people who want a natural, eco-friendly option. The GhostBed Natural is made with an organic cotton cover, as well as natural wool and Talalay latex to promote a healthier environment and sleep. This option costs t $1,245 for a queen and has many certifications that confirm its eco-friendliness, including the Global Organic Textile Standard, USDA Organic, Global Organic Latex Standard and more. 

This mattress is a great choice for many sleeper types, as well as for people who want a mattress that provides moderate bounce and solid motion isolation. 

GhostBed RV

The GhostBed RV comes in an all-foam model and hybrid model. Both mattress types are built to improve comfort and the sleeping experience in your RV, camper or trailer. It’s naturally antimicrobial and mold, bacteria and dust mite resistant. 

At only $697 for a short queen, this mattress can help you get proper rest while adventuring. The best part is it’s suitable for all sleeper types, including stomach, back, side and combo sleepers. 

Customization Options and Special Features

You can upgrade the GhostBed 3D Matrix to the Ghost SmartBed 3D Matrix, a smart mattress model. This upgrade comes with built-in smart technology that allows you to customize the mattress’s feel from firm to plush. 

The mattress also has dual-side biometric sensors that measure pressure data to adjust to changes in your sleep position. You can connect this mattress to its companion app to get information on your sleep behavior. 

The company doesn’t offer additional special features to upgrade the other mattresses, but it recommends buying the mattress with a bed frame, bedsheets, mattress protector and pillows. You can also pay monthly for your purchase with Affirm. 

Apps and Accessories

The company has expanded on its mission to produce “the highest possible quality for a bigger, better, and more affordable mattress” by offering other bedroom and sleep items, including:

  • Bed frames
  • Adjustable bases 
  • Bed sheets
  • Pillowcases
  • Weighted blanket 
  • Memory foam toppers
  • Mattress protectors
  • Pillows
  • Other sleep accessories 

Warranties and Discounts

The company offers a 20 to 25-year limited warranty depending on the mattress model. This warranty covers the manufacturer’s defects but does not cover normal increases or decreases in mattress quality. 

What Users Say

GhostBed is not Better Business Bureau (BBB) accredited and has an F rating on the site. This score reflects BBB’s view of how GhostBed is interacting with its customers. 

GhostBed has a 1.18 out of 5 stars rating on BBB and most of the complaints on the website were centered on problems with their mattresses and the customer service. Some reviews claimed the mattress arrived in poor condition. Others claimed delays with getting refunds after returning the mattress within the sleep trial period. 

However, there are more positive reviews on Amazon for the GhostBed Luxe. Out of 60 ratings, the mattress has received  3.4 out of 5 stars. One purchaser said, “AMAZING! I sleep VERY hot. Most nights, I end up sweating, and I wake up soaked. This bed had kept me cool, though! It is the best bed I have ever owned. Was a little skeptical about ordering online and paying SO much for it. But now I don’t think I could ever live without it!”

Still, some reviewers complained that the mattress was too hot and customer service was poor. 

The GhostBed Classic has a 4.4 out of 5 star rating from 691 global users on Amazon. Some previous purchasers said the mattress sags and didn’t last. Many others were happy with their mattress.

Who Should Purchase a GhostBed Mattress?

GhostBed offers a range of mattresses that appeal to many sleeper types, including sleepers looking for an organic and eco-friendly mattress. 

If you’re unhappy with your purchase, you can return it within 101 days and get a refund.